A: We currently ship via USPS. Domestic shipping is free on orders over $99. All other domestic orders will have flat-rate shipping of $4.99.
Note, due to the current Covid-19 pandemic, you may experience slight delays. All orders with free shipping are shipped via USPS.
A: Once your ordered is processed you will receive your tracking number via email or text depending on the contact method entered at checkout.
A: If you are having difficulty with your coupon code please contact us as the code may no longer be valid. Please note that coupon codes cannot be combined with any other current offers, sales, or promotions.
A: Please contact your local USPS. If after contacting the shipping provider you still need assistance regarding locating your order feel free to contact us at email@example.com and one of our representatives will be happy to assist you.
A: Upon completion of your order a confirmation email with the details of your order will be sent to you. When you order is complete you will be transferred to a confirmation page containing your order number. If you have any additional questions feel free to contact our support team at firstname.lastname@example.org.
A: Please send us an email as soon as possible if you would like to change something in your order. Please note that we cannot ensure that the item you would like to exchange for will still be available.
A: Please click here for steps on how to easily process your return or exchange.
* Please note you will need to contact us and provide your return tracking number. Failure to do so will cause delays in your return being processed.
A: Please allow up to 7 business days for us to process your return. Once your return has been received and processed a confirmation email will be sent to the email address provided upon checkout. If you have not received an email within 7 business days of us receiving the package please contact our customer service team at email@example.com and we will be happy to assist you.
In the rare event that you receive a damaged item, please alert us as soon as possible and provide a photo of the damaged item. We will kindly provide a return shipping label so that you can send your item back. Please note, we are not responsible for damages that occur after wearing or washing the item.
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